Monday, October 17, 2011

AA Car Transport - We help move military as well.....

I received a call 2 weeks ago from a lady named Merlin, she asked for a quote to ship a Hummer H2 from Atlanta GA to Norfolk VA. I gave her the price, she mentioned it is for her son and she need to check with him when he comes back. No problem, I emailed her the details and put a note to my self to call her in 2-3 days. When I called to follow up, she mentioned she can't get a hold of her son, but she definitely want to do it. She called in Thursday after noon and told me the story: her son is a military sergeant, who served in Iraq for the past few months. He is coming back finally, and her husband and herself bought him his dream car: the "HUMMER". Her son don't know nothing and it is crucial to deliver the vehicle before he arrives on Sunday ! bottom line - I had 3 days to make it happen!
I have several drivers who runs this route so I started to make some phone calls. NO ONE was available to do it so fast and especially with this kind of giant car! oh boy, I was so stressed not to ruin the surprise.
I called everyone, no one could help, I called the last driver on my list and BINGO! he was available to do it same day, he just got back from a trip and wanted to take some days off but I explained the situation, he jumped in! he went and pick the vehicle from the dealership that day and deliver it 2 days later.

Merlin son, arrived home this morning ( 1 day late) and his dream car was waiting for him in the driveway with a bow-tie!! ( well - christmas colors - but hey.....I tried my best )

Merlin called me earlier to thank me and tell me how happy they all were and what a perfect surprise it was!

Like always, I was thrilled that I was able to make it happen. It is always great when there is a nice story behind. Her son was fighting in Iraq and lost 2 good friends that was killed ,  the least that I could do is to make him happy!

AA Car Transport LLC is trying to accommodate to all needs and to work under the customer timing and terms. check our website and get free quote or call us to speak with a specialist at 1-800-526-3440

Tuesday, October 11, 2011

How to ship a car (domastic and international) by AA Car Transport

How to: Auto Shipping.

Car Shipping is service people use daily, but not everyone know how the market work, what to look for or what to ask when they try to ship a car.
The Service:
Car transport and shipping works a little bit different from regular market due the fact that most drivers are on the road and they can't handle sales and customer service while driving. therefor they use brokers to connect between them and the customers. the brokers have all the drivers info include license number, DOT number, MC number and valid prof of insurance.
While looking for a transport company or broker to help their needs customers come across (here is the trick) leads companies that paying a LOT of money to Google to be in the first page and their ads offer customers "free instant quote". customers usually take the offer, fill up the online application and get slammed with 30-50 emails instantly and 5-15 phone calls the next hour. The leads company sell each online application to 5-15 brokers which all of them use automatic system sending out 2-5 emails like: ballpark quote, welcome email and about us email. Now the clock is ticking - customer will get the first call from the fastest company - first call is fun - sale rep will explain you how they work, who are they, etc. (wall written scripts). On the second call customer will just ask for price to compare between companies (the main reason to get 10 quotes). The third and fourth call are the same but after the fifth call some customers loose it! so if you have the time to hear the same script 10 time talk over and over with sales rep. go ahead and submit "free instant quote". But if you care about your time, stay away from leads companies, look for a local companies (local search engines). call them directly and get 2-3 quote. All quotes will be the same give or take 5%, low quote 10% and more will be price "To book" the customer, after they take deposit their price will go up to the "market" price and usually more then the "market" price. be careful from company trying to get the deposit before they have driver. legit company will book you and charge your card after they have driver assigned to you.
Prices can be vary: Shipping vehicle prices depends on several factors such as distance (the average is 45-65 cent/mile + broker fee) , type of a vehicle (heavy cars = more gas that the truck need to haul the cargo), flexibility (pick up date with few days can give the broker more options to find cheaper driver), if it well traveled route or not and if it is the season (busy season = expansive), etc.
Make sure your price include: Tools, Mileage, Fuel, Taxes and insurance coverage up to $1,000,000.
Things you should tell your transport specialist in order to generate the most accurate price.
  1. If the car is not running - car that need to be wrenched requires special equipment most driver DO NOT have, you sharing your vehicle condition will help dispatch your car to the qualified driver to handle the car conditions.
  2. Special modification - pick up truck: short bed or long bed, 2 doors or 4 doors,

Monday, October 3, 2011

We help our customers with their needs!

Every day we receive many calls for different transport needs and we try to make it all happen as the customer required.
A nice guy called last week to ask if we can help transport his old dad classic car from MA to FL. His dad is 79 years old and want his babe (1969 Chevy - fully restored) next to him.
He was telling us that his dad already booked with another company for over a month and they can not find a driver.
It looks a little odd since it is a well traveled route. when we checked the board - we understood why! it was posted for too low so no driver wanted to take it.
He canceled the reservation with the other company and place a new order with us. As soon as we start working on his case - we were able to locate a driver to do it the following day!
The total price to the customer was the same as the other company the difference was our fee, while the other company gave the driver $450 and kept $250, we offered the driver $575 and kept $125.
No need to say how happy he was to get his vehicle in FL 4 days after he booked with us!.
AA Car Transport LLC care about her customers. We understood the situation and was able to make it happen for him.
He already referred 2 of his retired friends that coming down to Florida next month.
If you need Car Transport Services from anywhere in the US and Canada please feel free to call us at 1-800-516-3440 or fill out your information here and we will call you with a quote.
You can also email us directly at